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ISO/TS 16949:2002 Internal Auditor Course
Duration    :       3 days
Time         :       09.00 -18.00
 
Content:   
    * Aims of ISO/TS 16949:2002
    * Transition issues
    * Internal Auditor qualification
    * Certification issues
    * Implementation issues
    * Process model and requirements
    * ISO/TS 16949:2002 and QS 9000
    * Addressing customer requirements
    * Audit trails
    * The role of top management
    * Culture issues
    * Background to Quality Management
    * Setting quality objectives
    * Measurement and analysis
    * Process based quality systems
    * Continual improvement
    * The 8 quality management principles
    * ISO/TS 16949:2002 requirements
 
This course has been designed and developed specifically for those involved in internal auditing within the automotive industry and to the requirements of ISO/TS 16949:2002. This intensive, challenging and highly interactive training program is for those people who require an in depth understanding of internal auditing in an automotive environment. It examines the range of auditing techniques and protocols associated with the lead auditor role in the automotive sector.
 
INTRODUCTION
 
Every quality professional knows that the ISO/TS 16949:2002 standard has introduced some significant requirements, but how many can honestly say they fully understand all the implications of these? Additionally, those people that operate in a specialist automotive setting will require a sound grasp of the requirements the automotive quality standard ISO/TS 16949:2002 and how that relates to ISO 9001:2008. This course is based on our established ISO 9000:2000 Quality Internal Auditor Course, but incorporates additional learning around the requirements and application of ISO/TS 16949:2002. The examples and case studies used throughout the course concentrate on automotive sector applications.
 
WHO SHOULD ATTEND?
 
The course is specifically designed for those people working in the automotive sector and will be of particular benefit for 2nd and 3rd tier suppliers to the automotive sector, those people required to perform internal audits on automotive within their own organization, and also automotive sector quality managers responsible for implementing and managing an ISO/TS 16949:2002 based system.
 
COURSE OBJECTIVES
 
To enable delegates to lead an audit team whose objective it is to audit the quality management system of an automotive sector organization against the requirements of ISO/TS 16949:2002 and/or ISO 9001:2008. The course will also equip delegates with a sound knowledge of the requirements of ISO/TS 16949:2002 and the quality management principles that underpin it.
 
WHAT ARE THE BENEFITS?
 
The course is designed not only to help people perform capable and value-adding audits, but also to develop delegates’ wider understanding of quality management systems design and implementation. In particular it will help delegates get to grips with those issues of ever-increasing importance, such as customer satisfaction, continual improvement and the management of processes. It will help delegates understand how these critical issues can be embedded into the quality management system of an organization. Successful completion of the course and the achievement of the 70% pass mark will satisfy the formal training requirements for those wishing to register as an auditor, lead auditor or principal auditor with the QMS 2000 scheme.
 
STYLE OF DELIVERY AND COURSE LEADERS
 
Our course leaders have extensive experience in Quality Management in the automotive sector. Their direct practitioner experience enables them to make the course more interesting by using relevant examples and case studies during workshop discussions.
 
 
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